Shipping

Shipping areas

Dos Padel ships within the Netherlands and internationally to all countries available at checkout.

Delivery times

  • Netherlands: 1 working day

  • Europe: 2–6 working days

  • Outside Europe: 5–15 working days

The stated delivery times are indicative target times. Dos Padel aims to ship orders as quickly as possible but depends on external carriers. No rights can be derived from these times.

Track & Trace

You will automatically receive a Track & Trace link after your order has been shipped.

Incorrect address

Please double-check your address:
if a package is returned due to an incorrect or incomplete address, additional shipping costs will be charged to the customer.

International customs charges

Orders shipped outside the EU may be subject to import duties and taxes. These costs are borne by the customer.

Damaged delivery

Did your order arrive damaged? Report it to the delivery service within 48 hours and keep the packaging. They will handle the damage claim.

Returns

Within 14 days of receipt, you can easily return your products by logging into your Dos Padel account. Log in with the e-mail address you used to place the order. In your account you can request a return directly. Once your request has been reviewed, you will automatically receive the return instructions. Return costs: €5–€10 (depending on the country).

CLICK HERE TO RETURN

Return conditions

A product can be returned if:

✔ it is returned within 14 days of receipt
✔ it is unused
✔ it is undamaged
✔ it is complete
✔ it is in its original condition (labels attached, clean condition)

❌ Non-returnable

  • used padel rackets

  • rackets with impact damage, scratches or signs of use

  • opened packaging of grips, overgrips, dampeners, socks

  • opened padel balls

  • worn or washed clothing, or clothing with odours (smoke, perfume, deodorant, sweat)

  • personalised or specially ordered products

💰 Refund

After receipt and approval of the return, the amount will be refunded within 14 days via the original payment method.

Any reduction in value will be deducted if products have been used or damaged.

Always keep the proof of shipment of your return.